Uber Customer Service
Uber Customer Service Email:
help@postmates.comAverage reply: (58 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 9am
Uber's Customer Service Help Page:
https://help.uber.com/postmatesThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: I was trying to do something, and ran into a problem.
What happened: My order from Applebees last night was horrible the bun on the prime rib dip was freezer burnt and the meat was dried up I couldn’t even chew it. Also the whole order was cold.
What happened: I did not find my drinks and put in a help order, but I found them in a different spot and want to cancel the help order. I received my whole order.
What happened: I ordered food at about *:** its been over * hours and i do not have the app to cancel the order i used it as a guest.
What happened: The problem: Want to set up an account for being a delivery driver
What happened: Good morning**I was charged * times for an order. I really need some help. I cannot afford to pay * times for * order. **My postmates email is *****@***.com. On Sunday ******* I placed an order for pizza at Franco's restaurant at **:**am and intended to schedule it for *pm delivery. After paying it reverted back to delivery at **:**am (which would be too early for the intended birthday lunch). I tried to move it but could not and at **:** (* minute after) I cancelled the order that could be moved. At **:**am I made a new order and scheduled it for *pm delivery. **I was very satisfied with the delivery and the food quality but I was charged * times for this order. I have reached out to Postmates via chat and was advised that canceled orders get charged to compensate for the time lost of the restaurant. I do not believe they lost time since it was canceled * minute after being sent in. I am a mom of * trying my very best to keep my head above water and really truly cannot afford to be charged * times for * order. Please I just need my refund for the order that was not fulfilled. **Thank you for your time and understanding. **My phone number is ***-***-******Below I attached the screen captures of the postmates application as well as a screen capture of my bank statement with the time stated for proof these were made right after the other. The delay was about * minute. It was an honest mistake but I cannot at all afford to pay * times for * order.
What happened: I think it’s a little ridiculous after I’ve spent thousands on postmates & not to mention Uber rides over the years that I get an automated response that I can’t get a refund for my order like that’s not even what I wanted. All I want is what I paid for. Check my account, I order all the time. Latest Burger King order. Fries were so old it was kind of offensive. Why would they assume anyone would accept them. I have photo * video proof.
What are customer support channels for Uber?
Uber provides helpful channels like email, phone, help center, etc., for customers to receive support. The Uber customer service team also offers social media support for quick advice and solutions.
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Email: help@postmates.com
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Phone: (800) 353-8237
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Help Center: https://help.uber.com/postmates
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Facebook: https://www.facebook.com/uber/
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Twitter: https://twitter.com/uber
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Instagram: https://www.instagram.com/uber/
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Twitch: https://www.twitch.tv/uber
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YouTube: https://www.youtube.com/@Uber/
What kind of support does Uber offer?
Uber offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Uber customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
When was Uber founded?
Uber was founded on March, 2009.
How many employees does Uber have?
Based on WorthEPenny’s research on Apr 25, 2024, Uber has a total of 29,300 employees.
What is WorthEPenny's Relationship to Uber?
To put it simply, WorthEPenny is an independent third-party website that is not related to Uber. WorthEPenny provides free tools and resources to assist customers in reaching Uber customer service more efficiently, such as the Uber phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Uber, as well as forums where Uber customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Uber, it is not associated with or endorsed by Uber.
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